Privacy Policy

We may collect the following types of information:

• Contact details — name, email address, phone number, and any information you provide through our contact form, quote request form, or direct correspondence.
• Project information — details about your book, manuscript, publishing goals, service preferences, and messages you send to us.
• Usage data — pages visited, time spent on the site, referring URLs, browser type, device information, and general location (city/country level) collected through cookies and similar technologies.
• Payment and billing data — if you purchase services, billing name, address, and transaction details processed through our payment providers. We do not store full credit card numbers on our servers.

We use personal information to:

• Respond to inquiries, provide quotes, and deliver publishing services you request
• Communicate about your project, timelines, invoices, and deliverables
• Improve our website, services, and customer experience
• Send service-related updates you have agreed to receive
• Comply with legal obligations and protect our rights

We do not sell your personal information to third parties.

Where applicable under data protection laws, we process your information based on:

• Your consent (for example, when you submit a form and agree to this policy)
• Performance of a contract or steps prior to entering a contract
• Our legitimate interests in operating and improving our business
• Compliance with legal requirements

Our website may use cookies and similar technologies to remember preferences, measure traffic, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

We may share information with trusted service providers who assist us in operating our website and delivering services, such as:

• Email and communication platforms
• Payment processors
• Cloud hosting and file storage providers
• Publishing and distribution partners (only as needed to fulfill your project)

These providers are required to handle data securely and only for the purposes we specify. We may also disclose information if required by law or to protect the safety and rights of Ink Words Publishing, our clients, or others.

We retain personal information for as long as needed to fulfill the purposes described in this policy, including to provide services, maintain business records, resolve disputes, and meet legal requirements. Contact form submissions and project records are typically retained for the duration of our business relationship and a reasonable period thereafter.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent where processing is consent-based
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Lodge a complaint with a data protection authority

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can remove it.

Your information may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place for cross-border data transfers.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email:
• Website: Ink Words Publishing Contact